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Get customers to LOVE your brand

Grow and retain loyal customers 

Build engaging customer relationships

I'd LOVE to find out more

WHAT WE DO FOR YOU

LEARN

Acquire the knowledge and skills to grow and retain loyal  customers.

BUILD

Build cost-effective loyalty initiatives that your customers love.

ENGAGE

Design authentic and engaging experiences for your customers.

WHO IS STRATEGIC ENGAGEMENTS

Vernon Lim, the founder of Strategic and Engagements, has helped some of the world’s best brands such as Singapore Airlines and American Express to increase revenue, develop unforgettable experiences and build loyalty amongst their customers.

Speaker, judge and consultant, Vernon is always on the lookout for the best and latest ways to excite your customers and find ways to make them LOVE you and your brand!   

WHAT OTHERS ARE SAYING

What I admire about Vernon is his work ethic and professionalism.  He takes his job seriously, treating each assignment as if his whole career depends on it.  He has a clear management mindset, and has been able to plan meticulously and implement systematically.

Yeoh Teng Kwong

Senior Vice President, Corporate Planning & Development (Retired), Millennium Hotels and Resorts

Vernon who is  one of the very smartest, realistic and most professional expert in the fields of Loyalty, Strategic Customer engagement.

Hai Le Thanh

CEO, PeopleOne

I WANT to build GREAT and PROFITABLE relationships with my CUSTOMERS.